Refund Policy
Easy returns, no stress.
We want you to love every Mylemonsucker product.
Return Details
From delivery date
Return shipping label
Restocking fee
Refund processing
How to start a return
1 · Email care@mylemonsucker.com
Include your order number and item details. You can also start a return from your account; both methods reach our support team.
2 · Receive a prepaid label
We'll email a UPS prepaid label within one business day. Drop the package at any UPS counter — no printer needed with the QR code option.
3 · Get refunded
Once UPS scans your return, we process the refund within 24 hours. The amount returns to your original payment method in 5–7 business days.
Damaged or wrong items
If your order arrived damaged or incorrect, email care@mylemonsucker.com within 14 days with a photo and order number. We'll ship a replacement immediately and provide a prepaid label for the original. You won't be charged twice.
Refund questions, lost packages, or concerns? care@mylemonsucker.com — we reply within one business day, often the same day.